Home Life Tips Dispensary Etiquette: What to Know Before You Go

Dispensary Etiquette: What to Know Before You Go

by Lois Earles

For many patients, visiting a medical dispensary for the first time can be an intimidating experience.

From not knowing what to expect to feeling uncomfortable discussing your condition with strangers, there is a lot that goes into making sure you have the best possible visit.

Fortunately, learning proper dispensary etiquette is easy and will help ensure that your visits are as pleasant and productive as possible.

In this article, we’ll discuss some of the key things to keep in mind when visiting any medical marijuana dispensary so you can make sure you get the most out of every trip.

1. Research the Dispensary Before You Go

It’s always a good idea to do some research on the dispensary you’re visiting before you arrive.

While you don’t need to know the extensive ins and outs of the history and product list, a basic understanding goes a long way.

Find out what products they offer, read any online reviews, and most importantly, make sure that the dispensary is licensed by your state or local government.

Need some general help with understanding the dispensaries? Read more on Veriheal’s guide.

2. Stay Off the Phone

When you’re in the dispensary, make sure to give your full attention to the staff. Keep your phone tucked away and don’t use it unless absolutely necessary.

Not only will this help ensure that you get the most out of your visit, but it also shows respect for the other customers who are there.

Staying off the phone also helps to keep the line moving with no distractions getting in the way.

3. Follow the Rules

Dispensaries have certain rules that must be followed in order to protect their customers and employees.

These can include things like no smoking or vaping on-site, no minors allowed in the facility, and no photography or filming.

Make sure to follow all rules as outlined by your dispensary’s staff in order to ensure a safe and pleasant visit.

4. Be Patient

When entering a dispensary, it’s important to remember that there may be other customers ahead of you.

Moreso, some of these customers may have no experience and take longer than what you deem “normal.”

Be patient and respectful when dealing with staff or other customers, as everyone is there for the same reason: to get their products in a safe and secure environment.

5. Tip Your Budtender!

For many dispensaries, budtenders are more than just employees.

They serve as knowledgeable guides and can offer invaluable advice on which products may work best for you.

If your experience with a budtender is positive, consider leaving them a tip for their help. It’s also an easy way to show your appreciation!

6. Avoid Being a Know-It-All

While it’s great to know as much as possible about cannabis and the products available in a dispensary, you should avoid coming across as a “know-it-all” when interacting with staff or other customers.

Instead, be open to learning from others who may have more experience than you do.

7. Don’t Start Consuming in the Dispensary

Consumption of medical marijuana products is not allowed in dispensary buildings, so it’s important to wait until you reach your final destination before using any items you purchase.

This will help ensure that the environment remains safe and comfortable for everyone. Unless a dispensary has a lounge that permits use in-house, avoid it.

8. Come Prepared

Come prepared when visiting a medical marijuana dispensary. Make sure to bring cash and your valid photo ID, since many dispensaries only accept cash payments.

Also, make sure that your ID has not expired or is otherwise invalid before you arrive, as this can cause delays in the check-in process.

9. Ask Questions

Don’t be afraid to ask questions! Dispensary staff is knowledgeable and happy to help guide you toward the products that may best meet your needs.

Before leaving, make sure you get all the information you need so that you can make an informed decision when purchasing your medical marijuana.

Simply make sure that they are straightforward and purposeful to ensure the line keeps moving.


By following these simple tips, you can ensure that every visit to a medical marijuana dispensary is as pleasant and productive as possible.

With the proper etiquette in place, you can make sure that your visits are both efficient and enjoyable.

So the next time you find yourself at a dispensary, remember these key points for a smoother experience.

You may also like